Refund policy

You can return your order for any reason within 7 days of the delivery date, as long as all bottles are unopened and intact.

Icon must be made aware that the return is being made by either email or telephone within the 7 days of delivery. ICON Beverages will provide a RMA number, returns will not be accepted without a valid RMA number. We’ll refund the full price of the returned items within 30 days of receiving them back at our distribution centre.

It’s your responsibility as a customer to make sure that all returned products are suitably packed and sent for safe delivery. The customer is responsible for paying for the return of the items back to ICON Beverages.

Should we receive any complaints, they’ll be taken very seriously. You can leave feedback or make any enquiries by completing the Contact Us form here.